Announcing Reformatting of Patient Experience Conference 2020: In-person gathering to transition to virtual learning opportunity. With the rapid spread of coronavirus globally we are reminded of how essential our healthcare systems are, the critical role members of our community play and how fundamental the experience we provide remains. After engaging healthcare experts and community members on the best path forward, we have decided not to convene in Orlando for Patient Experience Conference 2020. As a global (and virtual) community of practice committed to elevating the human experience in healthcare, we also believe the opportunity for connection, learning and expanding our conversation must be sustained. For this reason, while we will not meet in person for PX2020, we will offer a multi-week virtual conference opportunity, starting April 27. Kicking off during Patient Experience Week, Virtual Patient Experience Conference 2020 (Virtual PX2020) will offer over 40 sessions from presenters around the globe and engage and involve our great supporters and exhibitors.

IMPORTANT NOTICE REGARDING THE COVID-19 VIRUS - Due to the ongoing and significant concerns with COVID-19 NAPSW has made the difficult decision not to hold the annual NAPSW conference April 29 through May 2, 2020 in Chicago.  NAPSW is hopeful that this will be a postponement and we can move forward with this conference in Chicago in the spring of 2021.

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